What sets Mack Camera apart from the competition?
Experience
• 70 years in the industry
• Extensive knowledge of electronic repairs
• Established relationships with the major manufacturers in the industry
• Customer service oriented
• Personalized service
Repair Facility
• Largest independently owned repair facility
• Over 20 on site factory trained technicians
• Latest technology
• Nationwide Manufacturers authorized repair centers
Customer Service
• Voice mails and e-mails answered in the same day
• Professionally trained call center
• High quality service
Brand Name
• Recognized name in the photographic & electronic community
• Recognized name in the service contract industry
Product Line
• National & International Coverage
• Coverage on Gray Market Products
• Coverage on Reconditioned Equipment
• All parts & labor covered for the life of the service contract
• Worldwide Service
• Unlimited Service
• Covers All Brands
• Most contracts are transferable
• Domestic & International Local Service Centers
• Mack allows its dealers to sell the service contract without purchasing the hardware
Technology
• Interactive & Consumer Friendly Website
• Online registration database (retains customers service contract information even
though they may have misplaced it)
• Email notifications on status updates (keeping our customers informed)
• Store links on our website that provides our customers with a list of our authorized
dealers.
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