How does the Service Protection Plan work?
The Priority Service Program is a mirror of the manufacturers warranty, but with a few added features. Phillips offers electrical surge and lightning protection without requiring any additional hardware. Phillips covers the remote control for the full term of the contract, as well as on-site service for most products. If the product is found to be not repairable or deemed to be uneconomical to repair, the product is replaced. There is no deductible, co-pay or any hidden costs. When the freight is covered for units that need to be shipped to repair stations.
Customers Come First
The most important reason for purchasing a Priority Service Contract is customer service. Phillips' primary goal is to help ensure that the you receive many years of enjoyment from the product you purchase.
Who provides the service?
One of our 1500 service centers Nationwide. If original manufacturer's warranty has expired just call Phillips nationwide toll-free customer service line for a conveniently located service center.
If it is determined that your product can no longer be repaired, it will be replaced with a new product of like kind and quality.
How long does the Service Protection Plan last?
This Priority Service Program provides you with five total years of coverage from the product purchase date. This includes the period of time that the manufacturer's warranty is in effect. Phillips coverage begins upon expiration of the manufacturer's labor warranty. There are no deductibles or hidden costs.
Annual Check-Up
You will appreciate a yearly check-up and maintenance service. Professionals will check tubes, tuners, screen burn in, pixel damage, glass display elements, as well as switches and sensors.
Is there anything else I have to do?
Save your receipt.
How to Obtain Service:
- Call Service Protection Plan at 1-800-818-6878
- The Claims Advisor will ask you for the Registration Number on the front of this card.
- Explain the nature of the problem.
Addional Information:
- Covers All Major Brands
- Fully Insured by Kemper Insurance
- Nationwide Service Network
- Fully Transferable
- Toll-Free Service, 24 Hours a Day, 7 Days a Week, 365 Days a Year
- All Covered Parts and Labor With Unlimited Service Calls
- Lightning and Surge Protection
- No Lemon Guarantee
Your warranty contract will arrive via mail. Specific terms and conditions of your warranty coverage will be included in that paperwork.
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